CLERMONT-FERRAND, France — Group Michelin’s board of directors is recommending Florent Menegaux, senior executive vice president and chief operating officer, to succeed Jean-Dominique Senard as CEO when Mr. Senard’s term expires in 2019.
SEOUL, South Korea—Hankook’s management expects profits to rebound in 2018 as the company focuses on increasing its sales of higher value-added products and diversifying its OE portfolio.
Toyo Tire & Rubber Co. has announced changes to its organizational structure, assignments for corporate officers and personnel changes, taking effect the start of February.
Toyo’s President and CEO Takashi Shimizu said in a press release that the company changed its organizational structure to better align with its operational functions and reinforce management in each of the company’s divisions: R&D, sales, production and other corporate functions.
BENTONVILLE, Ark. — Walmart Inc. has honored Giti Tire (USA) Ltd. with a U.S. Manufacturing Award that recognizes offshore suppliers that have initiated production in the U.S.
Alliance Tire Americas has been recognized for having the highest supplier rating from John Deere & Company.
The tiremaker, owned by the Yokohama Rubber Co., was named the company’s partner-level supplier for 2017 in the John Deere Achieving Excellence Program. Alliance Tire Americas is a supplier of farm, OTR and industrial tires to John Deere’s operations in several locations.
General Motors Co. reported Tuesday a loss of $3.9 billion in 2017, due largely to charges related to the new tax law and the Opel-Vauxhall sale. But GM’s continuing operations made $300 million last year, still down 96 percent from 2016. The Detroit automaker’s earnings-per-share reached $6.62. GM said last month it expected earnings-per-share of $6.50.
The topic of industry disruption — “a process whereby a smaller company with fewer resources is able to successfully challenge established incumbent businesses” — is rife with misconceptions. One of the biggest is that it is a mysterious, random, and unpredictable event. Another is that it happens to you in ways that are beyond your control. Those views may have been valid at one time, but they no longer apply. Industry disruption, as Accenture research has found, is reasonably predictable. And with wisdom about its predictability comes opportunity.
The auto industry is hyper-competitive. Consumers have countless choices for buying and servicing their vehicles; from competing franchise dealerships to independent service centers. It is thus important to do the best to not only keep your customers happy, but also to continuously improve the customer experience to earn loyalty, referral business through word-of-mouth and online reviews, and to increase retention.